Returns and Exchanges Policy

At Chabad-Shop, we are committed to your satisfaction and offer a seamless return process for our fashion collections within 14 days of delivery. All returned items must be in their original condition, unworn, and with all tags attached to be eligible for a refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Contact our customer service team via email with your order number and the reason for the return to receive a return authorization.

  • 2.
    Pack Your Items

    Securely place the items in their original packaging, ensuring all labels and protective bags are included to prevent damage during transit.

  • 3.
    Ship the Package

    Affix the provided return shipping label to your package and drop it off at your nearest authorized postal service or courier point.

  • 4.
    Receive Your Refund

    Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 7-10 business days.