Frequently Asked Questions

Everything you need to know about shopping at Chabad-Shop

What is the typical shipping time for orders?

We process orders within 1-2 business days. Standard shipping usually takes 5-10 business days depending on your location, while express shipping options are available at checkout.

What is your return policy for fashion items?

We offer a 14-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund or exchange.

How do I ensure I choose the correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as sizing may vary between different collections.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets to ensure a safe and seamless checkout experience.

Do you offer international shipping?

Yes, Chabad-Shop ships worldwide. International shipping rates and delivery times are calculated at checkout based on the destination country.

How can I track my order status?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.